Return Policy Applicability
Every customer is eligible to place a return request untill 8th day of delivery of product. Customer has to return the product with every part of it with original packing to avoid refund cancellation.
Lens are not refundable at any cost as they are specially designed for each customer.**
How do I initiate the return?
Customer can initiate the return by going to My Account Page , Log-in with your details and Go to my orders, Select your respective order and click on refund.
Fill up the form details and attach an image file to succesfully submit the return form .
The Refund button will disappear after 7th day of delivery of product.
Refund Amount & Date
After the refund request has been accepted , return pick-up of the product will be done in 2-4 working days under normal circumstances. As soon as the product reaches the warehouse , same day refunds will be initiated to the customer.
Customer will be called on their registered mobile number for confirmation of received payment and will be asked for their choice of mode of refund.